Thank you for the clarification. Here’s the updated Shipping and Return Policy to reflect the alteration coverage in CAD:
**Shipping Policy:**
Thank you for choosing The Barrister Company! We’re delighted to offer international shipping to our valued customers worldwide. Below are the details of our shipping policy:
1. **Shipping Duration:** Our products are meticulously crafted to perfection, and to ensure the utmost quality, the shipping process may take between 2 to 4 weeks. Rest assured, we strive to deliver your order as quickly and efficiently as possible.
2. **Free Shipping:** We are pleased to offer free shipping for all our products to international destinations. This means you won’t have to worry about any additional shipping charges on your purchase.
3. **Customs and Duties:** Please be aware that the customer is responsible for any customs duties, taxes, or import fees that may apply to their order upon delivery. These charges are specific to each country and are not included in the product’s purchase price or shipping cost.
4. **Remake Policy:** At The Barrister Company, we take great pride in our craftsmanship and the satisfaction of our customers. If you find yourself unsatisfied with your purchase, we offer a remake service to ensure you receive the perfect product that matches your preferences. Please reach out to our customer support team within 14 days of receiving your order to initiate the remake process.
5. **Alterations Coverage:** To provide the utmost convenience and ensure the perfect fit, we offer up to $100.00 CAD coverage for alterations. If your gown or attire requires minor adjustments, simply submit the alteration receipt to our customer support team within 30 days of receiving your order, and we’ll reimburse you accordingly.
**Return Policy:**
1. **Returns for Remake:** If you are unsatisfied with your purchase, we are happy to offer a remake of your gown or attire. Please reach out to our customer support team within 14 days of receiving your order, and we’ll guide you through the return and remake process.
2. **Alterations Reimbursement:** We understand the importance of a perfect fit. If your gown or attire requires minor adjustments to ensure it complements your form flawlessly, we will cover up to $100.00 CAD for alterations. Simply submit the alteration receipt to our customer support team within 30 days of receiving your order, and we’ll promptly reimburse you.
3. **Return Shipping:** In the event of a remake or alterations reimbursement, the customer is responsible for shipping the product back to us. We recommend using a trackable shipping service to ensure a smooth and reliable return process.
4. **Refund Policy:** As each gown is meticulously crafted to your specifications, we do not offer refunds for change-of-mind or subjective preferences. Our priority is to ensure your complete satisfaction, and we are here to work with you through the remake or alterations process to achieve the desired outcome.
At The Barrister Company, we take pride in providing exceptional products and personalized service to our valued customers. We are committed to making your shopping experience smooth and enjoyable, ensuring that you receive attire that surpasses your expectations. Should you have any questions or concerns about our shipping and return policy, please don’t hesitate to contact our dedicated customer support team.